I'd have to say that waiting on hold is one of my BIGGEST pet peeves. Sometimes if I know I have to call somewhere that will have me waiting on hold forever (ie. government offices), I will wake up early just so I can be the first person calling. Then I found this fantastic website -
lucyphone.com - that does it for you!! So, basically, you enter the phone number that you're calling, and a phone number that Lucy can call you back at. Once you've gone through the menu and chosen where you want to be, you enter ** and it disconnects you while Lucy stays on the phone for you. Once someone picks up, she calls you back! So the first thing I did was test it out - I called Rogers, AND IT WORKED!!! The second thing I did was check to see if there was an iPhone app, AND THERE IS!!! Now, my life is complete.
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